Privacy Policy

Effective Date: 01-01-2026

4x4 World Australia (ABN 36 155 190 257) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to your use of our website:
https://4x4world.com.au 

 

Who We Are

Business Name: 4x4 World Australia
ABN: 36 155 190 257
Website: https://4x4world.com.au
Email: info@4x4world.com.au
Phone: 1300 660 969

4x4 World Australia is an Australian online retailer specialising in 4x4 parts and accessories.

 

What Personal Information We Collect

We may collect personal information when you:

  • Place an order
  • Contact us by phone or email
  • Create an account
  • Subscribe to updates
  • Leave a comment (if enabled)

The personal information we collect may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order history
  • IP address and browser information
  • Payment information (processed securely via third-party providers)

We only collect information that is reasonably necessary for our business functions and activities.

 

How We Collect Personal Information

We collect personal information:

  • Directly from you (when you place an order or contact us)
  • Automatically through website technologies (such as cookies)
  • Through third-party service providers (such as payment gateways)

 

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver products
  • Provide customer service
  • Respond to enquiries
  • Improve our website and services
  • Prevent fraud and maintain security
  • Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

 

Disclosure of Personal Information

We may disclose your information to:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • IT and technical service providers
  • Professional advisers (such as accountants or legal advisers)
  • Government authorities where required by law

We only disclose information necessary to perform our services or meet legal obligations.

 

Cookies and Website Data

Our website uses cookies and similar technologies to:

  • Enable shopping cart functionality
  • Remember user preferences
  • Analyse website traffic
  • Improve site performance

You can manage cookies through your browser settings; however, disabling cookies may affect site functionality.

 

Embedded Content

Our website may include embedded content from third-party websites (e.g. videos, images, articles). These third-party websites may collect data about you and use cookies in accordance with their own privacy policies.

 

Payment Security

Payments made through our website are processed securely via trusted third-party payment providers. 4x4 World Australia does not store full credit card details on its servers.

 

Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information may be stored electronically on secure servers located in Australia or overseas, depending on our service providers.

 

Data Retention

We retain personal information for as long as necessary to:

  • Fulfil orders
  • Provide ongoing customer support
  • Meet legal, tax, and regulatory requirements

When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

 

Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or outdated information

To request access or correction, please contact us at:

info@4x4world.com.au

We will respond within a reasonable timeframe.

 

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us by contacting:

Email: info@4x4world.com.au
Phone: 1300 660 969

We will investigate and respond to your complaint promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au
Phone: 1300 363 992

 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.